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Frequently Asked Questions

Further insights and guidance to help you during this hard time.

Welcome to our FAQ page, where we provide compassionate answers to common questions, guiding you through the funeral process with sensitivity. We believe in empowering you with the information needed to make informed decisions that honor your loved one's memory. Whether you're exploring services, pre-planning, or seeking support, our team is here for you.


Every question, no matter how small, is met with understanding and care. If you need more personalized assistance, please don't hesitate to reach out. We're here to navigate this journey with you, offering support with heartfelt sympathy.

Questions About the Cremation Process


  • What is cremation?

    To begin with, it is probably easier to describe what cremation isn't. Cremation is not a final disposition of the remains, nor is it a type of funeral service. Rather, it is a process of reducing the human body to bone fragments using high heat and flame. 

  • How long does the actual cremation take?

    It depends on the weight of the individual. For an average size adult, cremation takes from two to three hours at normal operating temperature between 1,500 ºF to 2,000 ºF. 


  • What happens after the cremation is complete?

    All organic bone fragments, which are very brittle, as well as non-consumed metal items, are "swept" into the back of the cremation chamber and into a stainless steel cooling pan. All non-consumed items, like metal from clothing, hip joints, and bridge work, are separated from the cremated remains. This separation is accomplished through visual inspection as well as using a strong magnet for smaller and minute metallic objects. Items such as dental gold and silver are non-recoverable and are commingled in with the cremated remains. The remaining bone fragments are then processed in a machine to a consistent size and placed into a temporary or permanent urn, selected by the family. 

  • What do the cremated remains look like?

    Cremated remains resemble coarse sand and are whitish to light gray in color. The remains of an average size adult usually weigh between four to eight pounds of cremated remains. 

  • In what kind of container are the cremated remains returned?

    We return remains in a temporary container but we offer a variety of affordable urns. The family may choose to provide their own container in which the cremated remains will be placed.  

  • Are all the cremated remains returned?

    With the exception of minute and microscopic particles, which are impossible to remove from the cremation chamber and processing machine, all of the cremated remains are given back to the family. 

Concerns About Cremation


  • Are there any laws governing cremation?

    Cremation regulations vary from state-to-state. 


  • Can two cremations be performed at once?

    Never. Not only is it illegal to do so, but most modern cremation chambers also are not of sufficient size to accommodate more than one adult. Thus it would be a practical impossibility to conduct multiple cremations simultaneously. 

  • Can the family witness the cremation?

    No. We are not offering these services at this time.  

  • How can I be sure I receive the correct remains?

    We have developed the most rigorous set of operating policies and procedures in order to maximize our level of quality and minimize the potential for human error. Positive identification of the deceased is assured throughout each stage of the cremation process. We only allow certified professionals to operate our cremation equipment. 


Questions About Urns, Caskets, & Embalming


  • Do I need an urn?

    An urn is not required by law. However, an urn may be desired if there is to be a memorial service or the cremated remains are to be interred in a cemetery. If an urn is not selected, the cremated remains will be placed in a plastic bag and then placed in a temporary plastic box or container provided by the family. 


  • Is a casket needed for cremation?

    No, a casket is not required for cremation. 

  • Is embalming required prior to cremation?

    Absolutely not and it is against the law for a funeral home to tell you otherwise. 


  • Can the body be viewed without embalming?

    Yes, you may select immediate family members to briefly view the deceased prior to cremation at our cremation facility at an additional cost. The deceased is first washed, dressed, and prepared for a private viewing. However, under certain circumstances additional alternative care may be required for autopsy remains organ/tissue or bone donors.


Questions About Burial


  • What is a burial?

    A burial is a process of interring a deceased person's body in the ground or a designated burial site. Remember, specific regulations and practices regarding burials may differ depending on the region, culture, or religion involved. It's always advisable to consult local authorities, funeral directors, or cemetery staff for accurate and detailed information related to burials.

  • Why do people choose burial over other options?

    Burial is often chosen due to religious or cultural beliefs, personal preferences, or family traditions. Some individuals find comfort in the idea of a physical resting place for their loved ones.

  • What are the different types of burials?

    There are various types of burials, including traditional in-ground burials, above-ground burials in mausoleums or crypts, natural burials where the body is buried in a biodegradable container without embalming, and burials at sea.

  • Do I need to embalm the body before the burial?

    Embalming is not always required, but it may be necessary if there is a significant delay between death and burial, or if the body is being transported across state or international borders. Local regulations and cultural practices may influence the need for embalming.

  • How much does a burial cost?

    The cost of a burial can vary depending on factors such as the location, type of burial plot, cemetery fees, cost of the casket or burial container, headstone or grave marker, and any additional services or arrangements. It's best to contact local funeral homes or cemeteries for specific pricing information.

  • How long does the burial process take?

    The burial process can vary depending on factors such as the availability of cemetery plots, the need for permits and paperwork, and any additional arrangements. In general, it can take anywhere from a few days to a couple of weeks.

Questions About Social Security Death Benefits


  • Who is eligible for Social Security Death Benefits?

    Eligibility is typically extended to surviving spouses, dependent children, and dependent parents of the deceased individual. The specific criteria depend on factors such as the relationship to the deceased, age, and marital status.

  • How do I apply for Social Security Death Benefits?

    o apply, you need to complete the "Application for Survivors Benefits" (Form SSA-10). You can obtain this form from the Social Security Administration (SSA) website, local Social Security office, or by calling the SSA toll-free number.

  • When should I notify the Social Security Administration of a death?

    It is advisable to notify the SSA as soon as possible after the death. You can do this by contacting the SSA directly or by informing the deceased's financial institution, which will, in turn, notify the SSA.

  • Is there a time limit for applying for Social Security Death Benefits?

    While there is no strict time limit for applying, it is recommended to apply as soon as possible to ensure timely processing. Survivor benefits can be paid retroactively, but the effective date of benefits may be limited.

  • What documents are required for the application?

    Essential documents include the Social Security numbers of the deceased and surviving family members, the death certificate of the deceased, and relevant marriage and birth certificates. Additional documentation may be required based on individual circumstances.

  • Can I apply for benefits online?

    es, you can apply for Social Security Death Benefits online through the secure SSA website. This option provides a convenient and efficient way to submit your application.

  • How is the benefit amount determined?

    The benefit amount is calculated based on the deceased individual's work history and earnings. The more a person paid into Social Security during their working years, the higher the potential benefit for survivors.

  • Are Social Security Death Benefits taxable?

    In general, Social Security Death Benefits may be subject to income tax. The taxation depends on the total income of the survivor. Seek advice from a tax professional to understand your specific situation.

  • Can I receive both Social Security Death Benefits and my own retirement benefits?

    Surviving spouses may be eligible for both their own retirement benefits and Social Security Death Benefits, but the total amount received is subject to certain limitations. It's advisable to consult with the SSA or a financial advisor for personalized guidance.

  • What should I do if there are changes in my circumstances, such as marriage or the birth of additional dependents?

    Notify the Social Security Administration promptly about any changes in your circumstances to ensure accurate and timely benefits. Failure to report changes may result in overpayments that may need to be repaid.

Questions About Veterans


  • What benefits are available for surviving family members of deceased veterans?

    Surviving family members may be eligible for benefits such as Dependency and Indemnity Compensation (DIC), VA home loan guaranty, education assistance through the Fry Scholarship, and burial benefits, including a headstone or marker.

  • How do I apply for Dependency and Indemnity Compensation (DIC)?

    To apply for DIC, surviving spouses, children, or dependent parents can complete an application online through the VA's website, visit a local VA office, or seek assistance from a Veterans Service Officer (VSO).



  • What burial benefits are available for deceased veterans?

    Burial benefits may include a burial plot in a national cemetery, a headstone or marker, burial flag, and reimbursement of burial expenses. Family members can contact the National Cemetery Scheduling Office for assistance.

  • How can I obtain a copy of the veteran's death certificate?

    Survivors can request a copy of the veteran's death certificate from the state where the veteran passed away. Each state has its own process for obtaining death certificates, which can usually be initiated through the vital records office.

  • Can surviving family members access mental health support services through the VA?

    Yes, surviving family members can access mental health support services through the VA's bereavement counseling services. These services are designed to help families cope with the emotional challenges of losing a veteran.

  • Is there financial assistance available for funeral expenses?

    The VA offers a reimbursement program for funeral expenses, including transportation of the deceased veteran's remains. Survivors can apply for reimbursement by submitting the necessary documentation to the VA.

  • How can I check the status of my application for survivor benefits?

    Survivors can check the status of their application for survivor benefits by contacting the VA directly or using the online inquiry tools available on the VA's official website.

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